How Steel City Tech Software LLC handles the information you send us.

Information we collect

When you submit the project form we receive your first name, last name, email address, optional phone number, optional company name, and the project description you write. A hidden honeypot field and a short completion timer exist only so automated spam can be ignored without storing a useful record.

Career applications collect your name, email, phone, the role you are applying for, and any resume or notes you attach or paste. Those messages go to our careers inbox so we can evaluate the application.

The AI chat widget and /chat page send the messages you type, plus recent turns in that browser session, to our chat API so a Grok model can reply. A hidden honeypot field and a short completion timer exist only so automated spam can be ignored. We also see an IP address and user agent so we can rate-limit abuse. Do not paste secrets, health records, or other sensitive data into the chat.

Our email and hosting providers may see an IP address, user agent, and timestamps when a form is submitted or a page is requested. The marketing site also loads Google Ads tagging (AW-18130458822), which may store cookies or similar identifiers to measure advertising and conversions.

How we use information

We use inquiry data to reply, ask clarifying questions, and scope software, website, or cloud work. When a project lead is accepted we may create a Stripe customer record so invoicing can start later. Application data is used only to evaluate candidates and communicate about roles. Chat messages are used only to generate a reply and keep that conversation going.

We do not create customer login accounts on this website. We do not sell personal information or rent inquiry lists to marketers.

Sharing, retention, and your choices

We share data with the processors needed to run the site: SMTP email delivery, AWS Amplify and CloudFront hosting, Stripe when a customer record is created, and xAI when you use the AI chat. We keep inquiry and application records as long as needed to respond and to meet tax or legal duties, then delete or archive them. Chat turns stay in your browser session unless you clear them.

You can email hello@steelcitytech.us to ask what we hold about you, to correct it, or to request deletion. Browser and device controls can limit advertising cookies. Do not send sensitive government or health records through the public forms.